COOKIE POLICY
01
PURPOSE OF THIS POLICY
This Cookie Policy explains how CASA HUGO uses cookies and similar technologies when
users browse its website.
When visiting the website, cookies may be placed on the user’s device (computer,
smartphone, tablet, or any other connected device).
This Cookie Policy supplements the CASA HUGO Privacy Policy.
02
WHAT IS A COOKIE ?
A cookie is a small text file stored on a user’s device when visiting a website.
Cookies may be used to:
• ensure the proper functioning of the website;
• remember certain preferences;
• improve the user experience;
• secure the services provided;
• measure website traffic and performance;
• facilitate technical operations related to reservations and payments.
Cookies do not, by themselves, directly identify a user.
03
STRICTLY NECESSARY COOKIES
CASA HUGO uses cookies that are essential for the operation of the website and the
provision of services requested by users.
These cookies may be used to:• manage user sessions;
• maintain website security;
• protect against abuse and automated attacks;
• ensure the proper functioning of forms;
• manage technical preferences;
• operate the reservation system.
Because these cookies are strictly necessary, they do not require prior user consent under
applicable regulations.
04
SECURITY COOKIES
To protect the website against fraud, automated abuse, malicious activity and cyberattacks,
CASA HUGO may use security-related technologies that rely on technical cookies.
These technologies may include:
• WordPress;
• Cloudflare;
• Cloudflare Turnstile;
• or any equivalent security solution implemented in the future.
These cookies are strictly necessary for website security.
05
RESERVATION AND PAYMENTS COOKIES
When a user makes a reservation or completes a payment, certain technical cookies may be
used in order to:
• process reservations properly;
• prevent fraud;
• secure transactions;
• ensure the operation of payment services.
Such cookies may be placed by:
• Stripe;
• payment processing providers;
• technical service providers involved in the secure processing of transactions.
CASA HUGO does not have access to users’ complete payment card details.
06
ANALYTICS AND AUDIENCE MEASUREMENT
CASA HUGO may use analytics tools to better understand website usage and improve its
services.
Depending on the tools implemented, anonymized or pseudonymized information may be
collected, including:
• number of visits;
• pages viewed;
• time spent on the website;
• device type;
• approximate geographic location of visitors.
Where required by applicable regulations, these cookies will only be placed after obtaining
the user’s consent.
07
MANAGING COOKIES
During their first visit, users may be invited to express their cookie preferences through a
cookie banner or consent management tool.
Users may at any time:
• accept cookies;
• refuse cookies that require consent;
• withdraw previously granted consent.
Browser settings may also be used to manage or delete cookies already stored on a device.
Please note that disabling certain cookies may affect the availability or functionality of
certain parts of the website.
08
DATA RETENTION
Cookies are stored only for the period necessary to fulfill their intended purpose.
Their retention period does not exceed the limits established by applicable laws and
regulations.
09
CHANGES TO THIS POLICY
CASA HUGO reserves the right to amend this Cookie Policy at any time in order to reflect:
• legal or regulatory developments;
• technical changes;
• the implementation of new services or functionalities.
The version published on the website at the time of consultation shall be the applicable
version.
Cookie Policy Version
CASA HUGO Cookie Policy v1.0
Last updated : May, 30th, 2026